WordPress Support Agent (Contract)

Are you a WordPress expert with a knack for problem-solving and a passion for helping others? Clutch Creative Co. is looking for a WordPress Support Agent to join our team on a part-time, contractor basis. If you thrive in a fast-paced environment, love troubleshooting, and take pride in delivering exceptional support, we’d love to hear from you!

What You’ll Do:

• Manage and resolve WordPress support requests from clients.
• Perform plugin and theme updates while ensuring compatibility.
• Assist with basic content updates and minor site edits when needed.
• Communicate effectively with clients, providing clear, friendly, and helpful support.
• Collaborate with the Clutch team to ensure seamless WordPress maintenance and improvements.

What We’re Looking For:

• At least 2 years of WordPress experience
• Proficiency with page builders like Elementor and WPBakery.
• Familiarity with popular themes such as Astra and Divi.
• Detail-oriented and organized, with the ability to manage multiple tasks efficiently.
• Excellent written and verbal communication skills.
• Responsive and reliable—our clients count on us for timely support.
• Ability to work independently while being a collaborative part of a remote team.

Bonus Points If You Have:

• Experience working in a support or maintenance role for a web agency.
• Basic knowledge of HTML, CSS, and JavaScript.
• Experience working with WooCommerce.

Why Work With Clutch?

At Clutch, we create beautiful, high-performing websites that drive results for our clients. We’re a tight-knit team that values collaboration, innovation, and top-tier customer service. If you’re looking for a flexible contractor role with a growing creative agency, this is your chance to make an impact!