The Challenge
DSB&C receives case referrals across several practice areas, but its website had no way to accept one. Every referral came in by phone or email, so the site presented the firm well but played no part in bringing in new cases.
The site itself was also holding the firm back. It ran on an outdated third-party theme that no longer worked with current versions of PHP, creating security and performance risks. It was also difficult to present the firm’s team, practice areas and office locations clearly.
The Solution
We started with the foundation. We built a fully custom WordPress website for long-term stability and performance, with clear navigation, dynamic attorney bios and searchable directories, so visitors could quickly find the right attorney, practice and office.
Then we removed the barrier. Through our management plan, we added three referral forms in June 2026, one for each practice area: Workers’ Compensation, Property and Auto, and Demand Letters. Each form asks only for what that practice needs and sends the referral straight to the right team.
The Result
The website went from zero online referrals to more than 860 in under four months, averaging more than 50 a week. The Workers’ Compensation form leads with more than 560 referrals.
The firm now has a stable, modern website that supports its national presence and brings in new cases every week. We continue to track referrals by practice area to see where the next improvement should come from.
Is your website bringing in business?
Find out what’s keeping your visitors from becoming customers. Start with a Website Growth Roadmap.
